ToastyChat Terms of Service

Last updated: 10 November 2026. By opening ToastyChat, starting a call or creating an account, you agree to these terms and to our community guidelines. If you do not agree, please do not use the site.

1. You must be 18 or older

ToastyChat is for adults only. Nobody under the age of 18 may use it. That means no browsing, no calls, no account and no coin purchases if you are under 18, even with permission from a parent or guardian. If the age of adulthood where you live is higher than 18, you must have reached that age too.

By using ToastyChat you confirm that you meet this requirement. We may close any account that appears to belong to a minor.

2. What ToastyChat provides

ToastyChat connects you, one on one, with other adults who are online at the same time, by video, voice or text. We do not choose who you meet, we do not check anyone’s relationship status, and we cannot promise that any particular person will be online or that any conversation will go a certain way. Features may change, pause or end as we improve the site.

3. Free matches, coins, VIP and refunds

• ToastyChat is free to start. Each account gets 5 free tries a day, which do not carry over to the next day. Any other free offers are shown in the app and may change.
• Calls beyond the free allowance, and some features inside a chat, use coins or a VIP membership, at the prices shown in the app at the time of purchase. Prices can change.
• Coins have no cash value, cannot be transferred or exchanged for money, and may expire if your account is closed for breaking these terms.
• Coins and VIP are virtual goods and are not refundable once purchased. If a payment did not go through correctly, contact us with the date and the email you paid with.

4. Your conduct

You agree not to:

• harass, threaten, insult or discriminate against anyone,
• show or share sexual content without the other person’s clear consent, or any content involving a minor,
• record, screenshot or share anyone’s image, voice or messages without permission,
• ask for or send money, gift cards, crypto or financial details,
• advertise, spam, or push people to other sites or apps,
• use bots, scripts, pre-recorded video or a false identity,
• try to break, overload or get around the security of the site,
• break any law that applies to you or to the person you are talking to.

5. Reports, suspension and closure

We review reports and may warn you, restrict features, remove content, suspend or permanently close your account, or refuse service if we believe you broke these terms or the law. Serious matters, including anything involving minors or extortion, may be reported to the authorities. You can stop using ToastyChat at any time and ask us to delete your account.

6. Other people

You are responsible for your own conversations. Other users are independent people; they are not employees or representatives of ToastyChat, and we are not responsible for what they say or do. Please follow the video chat safety tips and never share information you would not want made public.

7. Our content and your content

The ToastyChat name, logo, design and text belong to us. You keep ownership of what you say and show on camera, and you give us only the limited permission needed to run the service, such as transmitting your video to the person you are talking to.

8. Limits of liability

ToastyChat is provided “as is” and “as available”. To the extent the law allows, we do not guarantee that the site will be uninterrupted or error-free, and we are not liable for the behaviour of other users or for indirect or unforeseeable losses. Nothing in these terms limits any rights you have under consumer law that cannot be limited.

9. Changes and contact

We may update these terms. When the change is significant, we will show a notice on the site, and the date at the top will change. Questions about these terms: support[at]toastychat.com (replace [at] with @), or contact the ToastyChat team.