Contact the ToastyChat Team

Most questions about camera problems, free matches, coins and accounts already have quick answers in the ToastyChat help center. For anything else, email works best.

Email

support[at]toastychat.com (replace [at] with @). Writing it this way keeps the address away from spam bots.

To help us answer quickly, include:

• what you were trying to do, and what happened instead,
• the date and approximate time (with your time zone),
• your device and browser, for example “iPhone 14, Safari” or “Windows laptop, Chrome”,
• for coin or payment questions, the email you used to pay and the date of the purchase,
• for reports, anything you can share about the account and the time of the call.

Safety reports

For someone breaking the rules during a call, the fastest route is the Report button inside the call, and every report gets a reply within 24 hours. For anything serious, such as threats, blackmail, or anything involving a person who may be under 18, use Report and also email us with the time of the call. If you are in danger or being blackmailed, contact your local police as well. The steps are written out under what to do if someone threatens you.

Privacy requests

To see, correct, export or delete your data, email us from the address linked to your account if you have one. You can read what ToastyChat stores about you and why before you write.

Feedback

Ideas, complaints, a bug you spotted on a strange phone: we want to hear it. Short emails are perfectly fine.